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Frequently Asked Questions

 

faq Do you offer a re-glaze service?  
faq How long can I expect to wait for delivery of my glasses?
faq Do you only supply glasses with standard lenses or do you also have reduced thickness lenses for people with strong prescriptions?
faq

My optician said my last measurement was 66, but when I uploaded a photograph to your site and took a measurement it was 70.   Am I doing this wrong, or can these measurements change?

faq What do I do, if the glasses you supply don't fit me, or I don't like them?
faq Do you accept NHS spectacle vouchers?
faq Do you sell Bifocals?
faq The checkout process did not allow me to express a delivery address other than my cardholder address.Is it possible to have my new prescription glasses delivered to my work place?  
faq I know the eyesize of my present frame, is there any way I can search your site, without having to look at every frame?  
faq Do you accept Accor corporate optical vouchers?  
   
         
         
         
         
         
 

our expert saidYes we offer a full reglaze service, follow the link to our options and prices. Click Here

 

   
         
         
         
         
         
 
our expert said Providing your prescription is within the range we prepare .For example <=  8.00 + or - , we will return your glasses within 10 working days.
Our average turnaround is 3 days.
   
         
         
         
         
         
 

our expert saidWe sell a variety of different thinner lenses on our site, follow this link. Click Here

 

   
         
         
         
         
         
 
our expert saidThe measurements don't change, but each person that measures you will most likely obtain a slightly different figure, because the pupil size changes with the amount of light it has to deal with, and the eyes always move a little, with a live patient.

It is also possible that you may be holding the card slightly forward of your chin, the card must be the same distance from the camera as your eyes for the calibration to work correctly, or the distance between your calibration dots are not accurate.

Although it is possible that your Optician simply got it wrong. Click Here

   
         
         
         
         
         
 

our expert saidBudgetspex operates a 100% No Quibble Guarantee, so if you don't want them just send them back, for a full refund. **

 

   
         
         
         
         
         
 
our expert saidYes, Budgetspex accepts both NHS Vouchers and Accor Vouchers.
   
         
         
         
         
         
 
our expert saidBudgetspex has developed the revolutionary Click and Measure pupillary measurement system, and if you want bifocals or varifocals, you will need to use it.

It is very simple, once you have mastered it, so have a play, Click Here for the instructions.

If you get stuck, just call Paul, on 0871 250 3601

   
         
         
         
         
         
 
our expert saidFor reasons of security we do not deliver to any address other than that of the card holder.

We can make exceptions for repeat customers, upon application.

 

   
         
         
         
         
         
 

our expert saidYou can use our advanced search, situated just below the standard search box, on our home page.

Click Here

   
   
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