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Privacy Policy

To use our site properly, with access to the purchase process and secure payment system, you must consent to cookies being placed on your computer. Click on the Accept Cookies link in the banner above to accept cookies. Read below for a full explanation of how we use cookies and how we collect and use your data.

Your rights

This policy was updated in 2019 to reflect current GDPR guidelines.

Key principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

Processing of your personal data

Under the GDPR (General Data Protection Regulation) we control and / or process any personal information about you electronically using the following lawful bases.

1: Lawful basis: Consent

2: Where our purpose for processing is: To provide a personalised service

3: Data retention period: We will continue to process your information under this basis until you withdraw consent or it is determined your consent no longer exists.

4: Sharing your information: We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.

Your individual rights

Under the GDPR your rights are as follows. You can read more about your rights in details here;

  • the right to be informed;
  • the right of access;
  • the right to rectification;
  • the right to erasure;
  • the right to restrict processing;
  • the right to data portability;
  • the right to object; and
  • the right not to be subject to automated decision-making including profiling.

You also have the right to complain to the ICO www.ico.org.uk if you feel there is a problem with the way we are handling your data.
We handle subject access requests in accordance with the GDPR.

Internet cookies

We use cookies on this website to provide you with a better user experience. We do this by placing a small text file on your device / computer hard drive to track how you use the website, to record or log whether you have seen particular messages that we display, to keep you logged into the website where applicable, to display relevant adverts or content, referred you to a third party website.

Some cookies are required to enjoy and use the full functionality of this website.
We use a cookie control system which allows you to accept the use of cookies, and control which cookies are saved to your device / computer. Some cookies will be saved for specific time periods, where others may last indefinitely. Your web browser should provide you with the controls to manage and delete cookies from your device, please see your web browser options.
Cookies that we use are;

  • Google Analytics
  • Product data in your shopping cart and checkout process

Data security and protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

Resources & further information

Data Collection

We collect information from you through various means to provide the services you have requested when making an enquiry or purchaset on our website and when contacting us both on and offline including:

  1. Name, address, contact information including phone and email
  2. Prescription data
  3. Order history

We do not store financially sensitive information such as credit card numbers, bank details or security numbers. Payment for products purchased on this website are made by you through Sagepay's secure payment system and according to their terms and conditions. From time to time, we may assist you on passing this information to the accommodation provider on your behalf but will only do so if requested by you.

1: Information automatically received by us when you use the website or contact us by email or phone. Such information includes traffic data, location data and other communication data. We may also use software tools such as Google Analytics to measure and collect session information, length of visits to certain pages, repeat visits and page interaction information (such as clicks and mouse movements).

2: The domain and IP address that your computer uses to connect to the internet; your computer, browser, operating system, internet connection, referral information, search terms and other standard information collected by default by tools such as Google Analytics.

3: Information provided voluntarily by you. For example, when you submit your information through an enquiry form on our website.

Use of data

We use the information that we collect from you to provide our services to you, along with those of the accommodation partners we work with. In addition to this we may use the information for one or more of the following purposes:

1: To provide information to you that you request from us relating to our products or services.

2: To use and disclose information in aggregate (so that no individuals are identified) for marketing and strategic development purposes.

3: To inform you of any changes to our website, products and services.

Providing information

Budgetspex Ltd aims to ensure that individuals are aware that their data is being processed, and that they understand:

  • How the data is being used
  • How to exercise their rights
  • To these ends, the company has a privacy statement, setting out how data relating to individuals is used by the company.

 

The Privacy Policy offered here, along with our terms of use offers an explanation regarding any personal data you may provide to us.

The Policy is changed occasionally to update you regarding any changes, so please make sure you review the Privacy Policy.

[Our Data Controller is Mr Paul Siviter for purposes of the Data Protection Act of 1998 and GDPR revision 2018

  • 1. Data and Information Collected
    To operate our website it is essential to collect or process certain data, such as the following:
  • 1.1 Information regarding your visits to our website, any resources you used such as traffic data, location data, weblogs, and any communication data (these items are included, but not limited to those specified).
  • 1.2 Forms filled out on our website allow us to collect information about you regarding registration or purchases you make.
  • 1.3 Any data collected from communications to us from you, for any reason.
  • 2. How we use Cookies
    It is possible that we may gather information regarding your computer for our services. This collection of data is used for statistical analysis about our website for use by us or our advertisers. Any information shared will not identify who you are, but rather be mathematical data about our visitors and their use on our site. The data does not give out any personal details. Cookies may be used to gather this general internet data. When used, cookies are downloaded to your computer without prompting. The cookie file is stored on your hard drive, where files are transferred to. This information helps us improve our site and services to you. All computers can block cookies by activating proper browser settings. There is a place to enable you to decline cookies under the options menu. Please note if you decline cookies you may experience limited access to certain areas of our site. Advertisers can use cookies, which we do not control. If cookies are used they will be downloaded if you click on any advertisement we have on this site.
  • 3. Information Use
    Any information collected and stored regarding you is to enable us to offer better services to you. We may also use the data collected for the following:
  • 3.1 We may use data you provided in order to offer you information you asked for from out site, in direct relation to our services or products. We may also send information on products we feel might interest you, as long as you have consented to such communications.
  • 3.2 Any commitments we made to you may require use of your information, used only to fulfil your request.
  • 3.3 We may use your information to explain any changes our website has undergone such as structural or service/ product modifications, which could affect our service to you.
  • 3.4 An existing customer may require contact regarding goods or services that were a subject of an earlier sale.
  • 3.5 We may use your data or allow third parties to use the data, in order to give you information about unrelated goods or services you may find of interest. We may contact you about these services or goods if you consented to the contact.
  • 3.6 A new customer may be contacted by us or a third party if you have consented to such communication.
  • 3.7 If you do not wish communication from our website or a third party you will be given the opportunity to decline said communication. We will not allow your information collected while you were on our site to be used by us or a third party if the consent is withheld.
  • 3.8 Please understand that we do not share information that is going to identify you to our advertisers. However, on occasion we may provide them with statistics about our site's visitors.
  • 4. Personal Data Storage
    4.1 It is possible that we may collect transfer data from you regarding locations outside of the European Economic Area. This information is used for storing and processing. It may be processed by staff outside the European Economic Area, by a company who works for us or a supplier we have. An example is where we may process and conclude your order by using payment details or offering support services. You have agreed to this communication by processing and finalising your order. At any time you provide personal data, you agree to a transfer for processing and storage. We take all reasonable steps to ensure the safety of the data transfer in agreement with this privacy policy.
  • 4.2 Data you provide us with will be stored on secure servers. Any transaction details will be encrypted to provide you safety.
  • 4.3 Transmission of data via the internet is never completely secure, thus a guarantee of data sent electronically or transmitted cannot be given. Information offered is therefore at your own risk. If given a password or chosen to obtain a password, you can access the secure section, requiring the password to remain confidential by you, as your responsibility.
  • 5. Sharing Your Information
    5.1 If applicable, we may share your personal information to any group member. This will include subsidiaries or holding companies we may work with, as well as their subsidiaries if any.
  • 5.2 Personal Information may be shared with third parties:
  • 5.2.1 If we sell part or all of our business or assets we may share personal information to a third party.
  • 5.2.2 When legally requested, we may share your information.
  • 5.2.3 Fraud protection and to minimise credit risk may require a sharing of your information.
  • 6. Third Party Links
    Third Party Links to websites on our website are not included in our privacy policy. You will need to check their privacy policy regarding data. We do not accept liability or responsibility for third party links and their privacy policies.
  • 7. Information Access
    The Data Protection Act 1998 and the 2018 GDPR revision provide you with rights to access any information we may collect and store about you. If you wish to have access to this information it may be subject to a £10 payment fee, used to cover our costs regarding the information you requested. If you wish to access this data please provide contact details below.
  • 8. Contacting Us
    We are happy to receive any queries, comments, or requests you may have regarding our Privacy Policy. Feel free and do not hesitate to use the following email to contact us: info@budgetspex.com




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